Gambling industry research works best when teams can ask precise questions about scopes, dates, and definitions; this contact page routes those requests without turning informal messages into legal relationships or guaranteed response timelines.
Contact NPGAM Research when you need clarification on a published brief, want to propose a scoped collaboration, or need responsible disclosure support for citing our materials in internal governance processes.
Contact NPGAM Research: what we can help with
We can typically assist with methodology questions, interpretation of published limitations, and suggestions for additional monitoring metrics when your internal dashboards diverge from public benchmarks. We can also discuss whether a custom briefing is feasible given data availability and editorial constraints.
We cannot provide ad-hoc legal advice, securities guidance, or jurisdiction-specific compliance sign-offs via email. We also cannot help consumers with account issues, bonus disputes, or gambling instructions; those inquiries are outside our scope.
Contact NPGAM Research: how to write a high-signal request
Include the market, the decision timeline, the audience (board, product, compliance), and whether you need a citation clarification versus a broader engagement. If you reference a specific study, include the page URL and the claim you are validating.
High-signal requests reduce back-and-forth and help us prioritize operator-facing questions during busy periods. If your request contains confidential information, mark it clearly and understand that email may not be a secure channel unless you coordinate encryption with us separately.
Contact NPGAM Research: form (placeholder)
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Contact NPGAM Research: cookies and privacy
If your inquiry relates to privacy rights or cookie preferences, review gambling research privacy policy and include relevant identifiers only as needed. For contractual terms governing site use, see gambling research terms of service.
| Request type | What we usually do |
|---|---|
| Citation clarification | Point to definitions, dates, and limitations on-page |
| Collaboration | Assess scope fit and independence constraints |
| Media | Route as capacity allows; operator inquiries prioritized |
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